Refund policy

30 Day Money Back Guarantee:
We want you to be completely satisfied with your purchase. However, If you are not pleased with your purchase for any reason you may return it for a refund subject to the guidelines listed below. Please use the Contact Us link on the bottom left of each page to request authorization.

The following are our Return Policy guidelines:
All returns must be done within 30 days from date of purchase and must have Return Authorization Number (RMA) clearly marked on package and must ship to our AL warehouse at 1707 Jordan Lane N.W. Huntsville, AL 35816 unless otherwise instructed. Items returned are subject to a 15% restocking fee unless defective. Defective items will be either repaired or replaced at our discretion. No returns of Appliances, Electrical, LP or Special Order items. No returns of items that show signs of wear, installation, or use. Shipping charges are not refunded. Vehicle & hitch application specific items are subject to a 25% restocking fee. Once you submit your order it is processed and fulfilled via an automated system which begins immediately upon checkout, therefore changes and cancellations after checkout cannot be made. Any special requests or exceptions, if granted are subject to a 5%-25% ($5.00 min.) administrative fee. Returns will not be accepted without RMA number. Items refused at delivery will be subject to a 20% restocking fee as well as shipping charges both ways. Items returned to us which are deemed un-returnable, will be returned to the customer at the customers expense. Certain restrictions apply. This policy effective 8/03/2023

Refunds:

Refunds will be processed within 3-5 Business days (can take longer during peak times) after part arrival and inspection
It may take between 3 to 15 business days before money will be deposited back into your account. This time will depend on the customer's financial institution. A confirmation email will be sent as soon as the Refund is processed.